Reference

Terms and Conditions That Govern Your paus123 Account

These terms set out the rules between you and paus123 when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the lobby.

Account holder agreementDANA, OVO, GoPay wallet rulesEligibility by local lawWithdrawal verification termsAccount suspension conditions
paus123 Terms and Conditions That Govern Your paus123 Account
HOW WE HANDLE THIS

Security, Retention and Your Account Rights

These terms are not just a formality — they define what we owe you and what we expect from you. Here is how we put the key commitments into practice, from account security through to how long we keep your data.

Account Security

Your account is protected by OTP verification at login. We never ask for your wallet PIN. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Retention

We retain your account and transaction data for as long as required under applicable regulations. You may request a summary of what we hold by contacting support through your registered details.

Cookie and Session Policy

We use session cookies to keep your lobby state active and analytical cookies to improve how the platform performs. You can adjust cookie preferences from your account settings page.

Requesting Changes

To update registered details — including your linked DANA, OVO, or GoPay wallet — submit a change request through account settings. Identity verification is required before any wallet change is processed.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about your account under these terms, our support team can help you directly. Reach out through the channels below and reference your registered account when you do — this helps us pull up your transaction and wallet history quickly.

Live Chat Chat with our account support team directly from the lobby. Quote your account ID and the term or clause you want to discuss for a faster response.
Email Support Send a detailed message to our support address for written clarification on any clause. Include your registered email and the relevant transaction date.
Account Help Centre Log into your account to access the Help Centre, where common terms questions are answered with direct links to the relevant policy sections.

Common Questions About paus123 Terms and Conditions

These are the questions we see most often about how the terms work in practice — covering your account rights, wallet linking, dispute windows, and what happens when terms change.

Yes. The same account terms apply regardless of which wallet you use. Each wallet provider also has its own policy, and both sets apply when you transact.

You must raise a dispute through account support within the window stated in the disputes section of the full terms. Include your transaction reference and wallet details when you contact us.

We will always notify you before material changes take effect, either through your account dashboard or your registered contact. Minor clarifications may be updated without prior notice.

Submit a closure request through account support. Any pending withdrawals to your linked DANA, OVO, or GoPay wallet will be processed before the account is closed.

Access and eligibility depend on local law in your area. We apply the same account terms to all active accounts, but availability is determined by what local regulation permits.

Contact our support team through live chat or email with your registered account details. We will provide a summary of the data we hold in line with our retention policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.