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How Our Legal Terms Protect Your Account

paus123 operates under clearly stated terms that govern your account, your data and how we handle disputes — all subject to local law and available only where eligible under your region's regulations.

Jurisdiction-dependent accessDANA, OVO, GoPay coveredAccount data rightsContact path publishedTerms updated in writing
paus123 How Our Legal Terms Protect Your Account
YOUR RIGHTS HERE

Data Handling, Security and Account Rights

We collect only the data needed to operate your account — name, contact details, payment method identifiers for DANA, OVO or GoPay, and session logs. We do not sell your personal data to third parties. You have the right to request a copy of the data we hold, ask us to correct inaccurate entries, or request deletion subject to any legal retention obligations we must meet. Account security uses encrypted sessions; any login from an unrecognised device triggers a one-time verification step before access is granted.

Data You Can Request You may ask for a full export of the personal data tied to your account at any time. Submit the request in writing via email and we will respond within the period required by applicable law.
Cookie Handling We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can disable non-essential cookies through your browser settings without losing account access.
Retention Policy Transaction records and account data are retained for as long as required under applicable financial and legal obligations. After that period, data is deleted from active systems on a rolling schedule.
Account Security Steps Login from a new device triggers OTP verification to the number on your account. If you suspect unauthorised access, contact live chat immediately and we will freeze account withdrawals pending review.
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For account-specific legal queries — including requests to access, correct or delete your data, or to dispute a term applied to your account — our support team handles these separately from general account help. Use the channel that matches your query type: live chat for urgent account-status questions, email for formal written requests, and our help desk for wallet verification issues involving DANA, OVO or GoPay.

Live Chat Reach the support team directly through the chat icon in your account dashboard. For urgent account-status or access queries, this is the fastest route to a response.
Email Support Send formal written requests — data access, correction or account closure — to our support email. We respond to legal requests in writing and keep a record on your account.
Wallet Help Desk If a DANA, OVO or GoPay transaction is disputed, raise it through the help desk with your wallet transaction ID. We cross-check against our payment records and respond in writing.

Legal FAQ for Your paus123 Account

These are the questions we receive most often about our terms, your data and how account decisions are handled. Each answer reflects how we actually operate — not a general policy template.

Access depends on local law and is available only in eligible regions. It is your responsibility to confirm that using this platform is permitted under the laws where you are located before registering.

Send a written request to our support email from the address registered on your account. We will compile and return your data export within the timeframe required by applicable law in your jurisdiction.

Any mismatch between your registered account name and the name on your DANA, OVO or GoPay wallet will flag a manual verification step. Our team will contact you via your registered email to resolve it before your withdrawal clears.

Updated terms are published on this page with the effective date shown at the top. Continuing to log in and use your account after that date means you accept the revised version. We recommend checking this page periodically.

Yes. Submit a written deletion request via email. We will close your account and remove personal data from active systems, subject to any retention obligations under financial or legal regulations we are required to meet.

Contact us through live chat for an immediate review, or email us for a formal written response. We will reference the specific clause, explain how it was applied and give you the chance to provide any additional information.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.